Online College Courses in Hotel Management
A hotel manager oversees the entire operation of a hotel, motel, or resort, which includes making sure the guests have a comfortable and clean room to sleep in, good food to eat, and that all other conveniences are provided. A hotel manager also supervises the staff, makes sure the facility runs smoothly and efficiently, that it meets all of the required state and federal health and safety codes, and that the hotel makes a profit.
Hotel managers must know about all of the aspects involved in running a hotel. This includes hospitality, managerial training, state and federal regulations and laws, business administration, finance, marketing, and more. All this knowledge can be obtained through taking college courses online. An online college course in hotel management will touch on several of the things you need to know as a hotel manager, covering marketing and sales, accounting and cost analysis, laws and insurance, food preparation, sanitation, and purchasing.
Some courses will also cover topics specific to running a hotel. For example, a tourism business course will focus on the tourism industry, emphasizing hospitality, and covering things such as the role of management in tourism, communication models, marketing, and organizational structures. An accounting principles course will focus on financial accounting in the hospitality industry, covering financial statements, ledgers, receivables, liabilities, and cash control. A course in hospitality law will cover issues such as industry regulatory requirements, the rights and responsibilities of guests, negligence, and employment law. A hospitality marketing course will teach you how to develop a marketing strategy for your facility, incorporating your target markets, the elements of mixed marketing, current marketing trends and events, and analytical marketing methods specifically for the hospitality industry. A hospitality and accommodations management course will teach you how to manage each of the departments in your facility, such as housekeeping, security, front desk, and bell staffs. Finally, a hospitality sales and advertising course will teach you how to make the name of your hotel, motel, or resort known to the public, covering media advertising and publicity, as well as covering sales strategies and communication mediums that are best for each target audience.
Hotel Management and Your Career
The knowledge you gain from online hotel management college courses will teach you how to hire competent employees for each department and manage them all, which is an essential factor in the success of your facility because these are the people that are going to be dealing directly with your guests and affecting their level of satisfaction, determining whether or not the guests will consider giving you their business again in future. You will also learn how to manage all of the finances required to keep your facility running and making a profit. This includes looking over employee salaries, insurance costs, effectively analyzing and controlling your costs, rates, and making sure that you are bringing in more money than you are spending.
You will also learn all of the state and federal codes, regulations, and laws that apply to you, your staff, and your facility. Perhaps most importantly, you'll learn about how to ensure compliance with hotel laws, which is highly important because violations can shut your facility down, no matter how much profit you're making or how happy your guests are.
Free Online Courses in Hotel Management:
- Management of Services — Massachusetts Institute of Technology OpenCourseWare
- Management Accounting — New Jersey Institute of Technology OpenCourseWare
- Managing and Managing People — The Open University OpenCourseWare
- Introduction to Strategic Management — Capilano University OpenCourseWare